Returns & Refund Policy
All our objects are carefully inspected and securely packed before being shipped. In case your package arrives damaged, please make sure to open the parcel and check the content before signing for your package.
Some objects sold on The Roaming Chair are in a vintage condition and present regular wear and tear due to age. This is a normal condition for this kind of pieces. We also offer hand-made products which may have irregularities in shape and/or colour. Small irregularities make each object unique and are part of the man-made production process that we cherish at The Roaming Chair.
What you see on our photos is what you get, no hidden defects.
Should you wish to return an item, please email us within 7 days after the delivery. Returned items must be sent back to us unused, unwashed, tags on and in the original packaging within maximum 10 days. Please note that international orders of furniture are currently not eligible for return or exchange.
Once your return is approved, a credit will automatically be applied to your credit card or original method of payment, within 10 working days.